Privacy Policy of the "Al-Wafai Lighting Systems" Website

This section contains information about the practices followed in managing the website www.alwafailightingsystems.com with regard to the processing of data relating to its users and visitors.

This Policy is issued in accordance with the provisions of the Personal Data Protection Law promulgated by Law No. 151 of 2020 and its Executive Regulations, and is also compliant with the European General Data Protection Regulation (GDPR), Regulation (EU) 2016/679, with respect to visitors from European Union countries.

1. Data Controller and Place of Processing

• Data Controller: The natural or legal person who determines, alone or jointly with others, the purposes and means of processing personal data. With regard to this website, the Data Controller is Al-Wafai Lighting Systems Company. Users may contact it at info@alwafailightingsystems.com for inquiries or to exercise their rights.
• Place of Data Processing: Data resulting from the use of the website is processed at the Company's official premises and/or at the secure server hosting centers approved by the Company.
• Data Sharing: The Company does not share your personal data with third parties except to the extent necessary to provide its services (such as hosting providers, analytics tools, and email services), or where it is legally required to do so.
• Transfer of Data Outside Egypt: Some data (such as Google Analytics data) may be processed on servers located outside the Arab Republic of Egypt, in accordance with the safeguards prescribed by law.

2. Cookies

The Al-Wafai Lighting Systems website uses cookies to make browsing easier and more responsive. Cookies are short text strings used to store information that may relate to the user, their preferences, or the device they use to access the internet (a computer, tablet, or mobile phone).

• Technical Cookies: These are cookies that are necessary for browsing, for facilitating access to and use of the website, and for securing the electronic connection. They include Google Analytics statistics files, which are collected anonymously to improve the website's performance.
• Third-Party Cookies: Your device may receive cookies from other websites or services (such as marketing tracking tools or social media platforms) in order to determine online behavior and deliver personalized advertisements that match your interests in the fields of lighting and décor.

You may refuse or delete non-essential cookies at any time through your browser settings.

3. Data Processed and Its Purposes

• Automatic Browsing Data (Log Files): The website automatically collects and stores information in log files, including: the Internet Protocol (IP) address, browser type, Internet Service Provider (ISP) name, date and time of the visit, referring/exit pages, and number of clicks. This data is used for cybersecurity purposes and to prevent malicious attacks.
• Data Voluntarily Provided by the User: When accessing the "Contact Us" page or requesting quotations for lighting systems, the following is collected: name, company name, address, website, and email address.
• Purposes of Processing: The data is used to provide technical support services, respond to inquiries, and send newsletters and promotional offers related to modern lighting systems where the user has given consent.

4. Data Retention Period

We retain personal data for the period necessary to achieve the purposes for which it was collected, or for the period required by law, after which it is deleted or anonymized.

5. User Rights

Under the Personal Data Protection Law, the user has the right to:

• Be informed of the personal data we hold, and to access it and obtain a copy of it.
• Correct, amend, or update their personal data.
• Withdraw their consent to the processing of their data at any time, including its use for marketing purposes.
• Request the erasure or deletion of their data once there is no longer a legal need to retain it.
• Request that processing be limited to a specific scope or restricted.
• Object to the processing of their data or its outcomes where it conflicts with their fundamental rights and freedoms.
• Lodge a complaint with the Personal Data Protection Center if they believe their rights have not been respected.

To exercise these rights, a request may be sent to the Company's email address.

6. Data Security and Amendment of the Policy

• Data Security: Al-Wafai Company applies strict security and technical measures to prevent unauthorized access to data, or its disclosure, alteration, or destruction.
• Amendments: The Company reserves the right to amend or update this Privacy Policy in line with new laws, and users will be notified of any material changes through the website.